Dwight Mack's Resume


Training & Development
Dwight Mack has worked with the following organizations: Toyota/Lexus Financial Services, Honda Financial Services, BMW/MINI Financial Services, Acura, Mercedes Benz Financial Services, BI Performance Services, Chrysler Corporation, Ford Motor Company, General Motors, Gulf States Toyota, JD Power & Associates, Lexus, Lincoln-Mercury, Maritz Performance Improvement, Mercedes Benz USA, Mitsubishi, NADA, Sandy Corporation, Toyota Motor Sales, Gallup, Larry H Miller Group, Sewell Automotive Group

Vizion Learning, Inc.
Develop and/or Conduct  various training initiatives and workshops. Experience with Financial Services, Performance coaching, Employee and Customer engagement. 1996– present

Senior Partner, Evolve1 Performance Development Group
With eight partners, developed and delivered performance improvement programs, consulted and coached to improve individual and organizational performance.  2005-2006

Lead Facilitator University of Toyota
Conducted multiple programs as well as Train the Trainer and served as a subject matter expert.  1999-2005

Automotive Retail Management
Served in various management roles, including Sales Manager, Financial Services Manager and General Sales Manager 1987-1996

Automotive Sales
Dwight Mack was recognized as a constant top producer with high marks in CSI which translated to loyalty and retention of his customers 1983-1987


Dwight Mack received his Bachelor of Arts from Western Washington University. He has also attended the NADA Academy, Toyota Quality Financial Management, Ryan CSI, ADP and Joe Verde


Dwight Mack has worked in a variety of rules including:

  • Lead Facilitator
  • Workshop Moderator
  • Subject Matter Expert
  • Ride and Drive Facilitator
  • Train the Trainer
  • In-dealership Coach
  • Individual Performance Coach
  • Pilot Facilitator